Work Opportunity: Community Engagement and Casework Officer for Kiera Marshall MS
Salary range (pro rata): £33,233 - £42,727
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working hours: 29.6 hours per week (4 days a week)
Appointment type: Permanent
Location: Senedd, Constituency Office, and across the Constituency
Reference: MBS-140-26
Main duties:
- Conduct research on local campaigns and issues occurring in the member’s
constituency and how Welsh Government policy interacts with these. - Manage relationships with key stakeholders and community groups within the
constituency. - Work across the team to ensure community engagement ties in with the other work
streams of the Member. - Handle more complex cases and follow up on enquiries raised by individual constituents or campaign/lobbying groups.
- Correspond on behalf of the Member and signposting enquirers to appropriate sources of information, advice and guidance.
- Speak to constituents raising complaints and may on their behalf approach relevant public service organisations to support the constituent in resolving problems and issues raised.
Essential knowledge and experience:
- A good understanding of the legal and regulatory frameworks within which
Members and Groups operate. This includes both Senedd frameworks (standards of
conduct, expenditure etc) as well as broader and general frameworks and the ability to provide informed advice to the Member and colleagues on these matters. - Research skills and a background in community organising and engagement.
- Excellent written and verbal communication with the proven ability to produce clear,
persuasive reports and briefings.
Essential qualifications:
- Demonstrates experience of a range of work procedures based on relevant work
experience and/or vocational qualification e.g. a degree, NVQ or equivalent in a
relevant subject.
You are advised to read the full job and person specification before applying for this post. For further information about the role, please contact Thomas.Pugh@Senedd.Cymru.
To apply, please send your application to Thomas.Pugh@Senedd.Cymru by the advertised closing date.