Jack Sargeant

Jack Sargeant

Work Opportunity: Caseworker/Administrator for Jack Sargeant MS

Published 08/08/2023   |   Last Updated 22/11/2023   |   Reading Time minutes

Caseworker/Administrator for Jack Sargeant MS

Salary range: £21,862 - £29,483  pro-rata

All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.

Working hours: 25.9 hours (3.5days)

Location: Alyn and Deeside

Appointment Type: Permanent

Ref: MBS-083-23

Purpose of Job:

To provide the Member of the Senedd with administrative and constituency support ensuring that standards of confidentiality are maintained.

Main Duties:

  • Answer telephone, take messages and deal with enquiries and requests from constituents.
  • Ensure all cases are logged; monitor progress and ensure all identified actions are taken.
  • Ensure records are kept and information managed confidentially in line with the Data Protection Act.
  • Sort incoming communication into priority order and prepare draft replies to routine correspondence.

Essential Knowledge and Experience

  • Experience of administrative work and knowledge of office systems
  • Knowledge and understanding of issues relevant to the local area
  • Experience of using IT packages eg Microsoft packages such as Word, Outlook and Excel.

Essential Skills and Behaviours

  • Effective interpersonal skills and the ability to deal with a range of people, some of whom are often calling at a difficult time in their lives
  • Excellent communication skills
  • Ability to demonstrate sensitivity and ensure that the highest standards of confidentiality are upheld

You are advised to read the full Job and Person Specification before applying for this post

For more information please contact Hannah.Newton@senedd.wales ;to apply, please submit an application form to Hannah.Newton@senedd.wales

Closing date: 12:00 (midday), 13 December 2024

Interview date: To be confirmed