Work Opportunity: Caseworker for James Evans MS

Published 04/06/2021   |   Last Updated 03/06/2021   |   Reading Time minutes

Caseworker for James Evans MS

Salary Range £20,607 - £27,790

All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.

Working Hours: Between 22.2 and 37 hours per week


Location: The Constituency office, Brecon, Powys

Job Reference: MBS-011-21

Job Purpose: To provide the Member of the Senedd with administrative, constituency and publicity support ensuring that standards of confidentiality are maintained

Main Duties:

  1. Respond to enquiries from constituents, other politicians and the media
  2. Ensure all cases are logged; monitor progress and ensure all identified actions are taken
  3. Ensure records are kept and information managed confidentially in line with the Data Protection Act
  4. Answer telephone, take messages and deal with enquiries and requests as appropriate

Essential Qualifications:

  • NVQ Qualification level 3 or 4 or equivalent in a relevant subject or;
  • Demonstrable numeracy and literacy skills e.g. English and Maths GCSE (or equivalent) at Grade C or above

Essential Knowledge and Experience:

  • Effective organisation and planning skills
  • Ability to work on own initiative to tight deadlines, with  the ability to work flexibly and juggle a range of tasks
  • Effective interpersonal skills and the ability to deal with a range of people
  • Excellent communication skills
  • Ability to demonstrate sensitivity and ensure that the highest standards of confidentiality are upheld

You are advised to read the full Job and Person Specification before applying for this post

For more information and to apply, please submit an application form to 

Job and Person Specification

Application Form

Important Information

Benefits of working for a Member

Closing date: 10 June 2021

Interview date: 18 June 2021