Janet Finch Saunders

Janet Finch Saunders

Work Opportunity: Caseworker for Janet Finch-Saunders MS

Published 16/09/2021   |   Last Updated 17/09/2021   |   Reading Time minutes

Caseworker for Janet Finch-Saunders MS

Reference: TMBS-023-21

Salary range: £20,067 - £27,790 pro rata

(All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.)

Working hours:  22.2 (3 days per week)

Fixed Term until 31 March 2022

Location: Constituency office, Llandudno, Conwy. 

Purpose of Job:

To provide the Member of the Senedd with administrative, constituency and publicity support ensuring that standards of confidentiality are maintained

Main Duties

  1. Respond to enquiries from constituents, other politicians and the media
  2. Ensure all cases are logged; monitor progress and ensure all identified actions are taken
  3. Ensure records are kept and information managed confidentially in line with the Data Protection Act
  4. Answer telephone, take messages and deal with enquiries and requests   as appropriate

Essential Knowledge and Experience

  • Some experience of administrative work and knowledge of office systems
  • Knowledge and understanding of issues relevant to the local area
  • Some experience of using IT packages eg Microsoft packages such as Word, Outlook and Excel.

Essential Qualifications

  • NVQ Qualification level 3 or 4 or equivalent in a relevant subject or;
  • Demonstrable numeracy and literacy skills e.g. English and Maths GCSE (or equivalent) at Grade C or above

Essential Skills and Behaviours

  • Effective organisation and planning skills
  • Ability to work on own initiative to tight deadlines, with  the ability to work flexibly and juggle a range of tasks
  • Effective interpersonal skills and the ability to deal with a range of people


  • An understanding of current affairs and issues of relevance to Wales, an interest in the Welsh political system

You are advised to read the full Job and Person Specification before applying for this post

For more information and to apply, please submit an application form (CV’s optional) to Janet.Finch-Saunders@senedd.wales 

Job Description

Application form

Benefits of working for a Member


Closing date: 1 October 2021

Interview date: To be confirmed