Rhys Ab Owen MS

Rhys Ab Owen MS

Work Opportunity: Caseworker for Rhys Ab Owen MS

Published 02/11/2021   |   Last Updated 06/01/2022   |   Reading Time minutes

Caseworker for Rhys Ab Owen MS

Reference: MBS-121-21

Salary range: £20,607 - £27,790 pro rata

(All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.)

Working hours: 37

Temporary - Until 31 March 2022. 

Location: Regional office / Ty Hywel

Purpose of Job:

To provide the Member of the Senedd with administrative, constituency and publicity support ensuring that standards of confidentiality are maintained.

Main Duties

1. Respond to enquiries from constituents, other politicians and the media

2. Ensure all cases are logged; monitor progress and ensure all identified actions are taken

3. Ensure records are kept and information managed confidentially in line with the Data Protection Act

4. Answer telephone, take messages and deal with enquiries and requests as appropriate

5. Sort incoming post into priority order and prepare draft replies to routine correspondence

Essential Knowledge and Experience

• Some experience of administrative work and knowledge of office systems
• Knowledge and understanding of issues relevant to the local area
• Some experience of using IT packages eg Microsoft packages such as Word, Outlook and Excel.
• Understanding of, and commitment to, combating discrimination and promoting the equality of opportunities and the Nolan Principles of Public Life

Essential Qualifications

• NVQ Qualification level 3 or 4 or equivalent in a relevant subject or;
• Demonstrable numeracy and literacy skills e.g. English and Maths GCSE (or equivalent) at Grade C or above

You are advised to read the full Job and Person Specification before applying for this post

For more information and to apply, please submit an application form (CV’s optional) to Mike.Deem@senedd.wales 


Job and person specification

Application form

Benefits of working for a Member

Important information 


Closing date: 13 January 2022

Interview date: 17 January 2022.