Community Liaison Officer & Caseworker
Salary Range: £26,153 - £38,039 (pro rata)
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working hours: Up to 37 hours per week (negotiable)
Appointment Type: 6 months with possibility of permanency.
Location: Constituency Office
Ref: MBS-001-24
Purpose of Job:
To liaise with constituents and organisations that exist within, or which have interests within, the constituency.
To act as the member’s representative at events/fora/meetings within the constituency.
To undertake casework on behalf of the member.
To provide the Member with assistance during his work within the Constituency.
Main Duties
1. Provide briefings and information to assist the Senedd Member in dealing with constituency casework or helping to inform debates on a range of issues.
2. Undertake casework on behalf of the Senedd Member and produce final responses to constituents.
3. Develop effective relationships and work collaboratively with community organisations, local authority, representative bodies, local councillors, other politicians, interest groups and media.
4. Develop effective relationships and work collaboratively with colleagues from different services across Senedd Cymru.
Essential Knowledge and Experience
• Experience of resolving complex issues with tact and diplomacy
• Experience of a comparable role dealing with correspondence, diaries and events
• Commitment to the Nolan Principles of Public Life
• Comprehensive understanding of the constituency and its local organisations/bodies
• Experience of dealing with community-based organisations.
Essential Qualifications
Demonstrable numeracy and literacy skills e.g. English & Mathematics GCSE (or equivalent) at Grade C or above.
You are advised to read the full Job and Person Specification before applying for this post.
For more information and to apply, please submit an application form to David.Rees@senedd.wales
- Application form
- Job and person specification
- Benefits of working for a Member
- Important information
Closing date: 17:00, 09 May 2024
Interview date: TBC
