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Complaints

The Welsh Parliament is committed to dealing effectively with any concerns or complaints you may have about our services. If you're not sure about any issue we'll try and clarify it for you. If possible, we will put right any mistakes we may have made. We will provide any service you are entitled to which we have failed to deliver. If we got something wrong, we will apologise and where possible we will try to put things right. We also aim to learn from our mistakes and use the information we gain to improve our services.

Visit the Senedd

The Senedd building is currently closed but we have a range of online tours and virtual engagement activities as an alternative.

Work for the Senedd Commission

How committees work

Find out more about the role of committees and how you can take part in their work.