Work Opportunity: Casework Coordinator for Anna Nicholl MS, Kerry Ferguson MS and Elin Jones MS
Salary range (pro rata): £26,345 - £33,873
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working hours: 37 hours a week in total – working 12.33 hours for each Member
Appointment type: Permanent
Location: Constituency Office (either Ceredigion or Penfro)
Reference: MBS-133-26
Main duties:
- To support caseworker to respond to enquiries from constituents via phone, email or letter.
- Provide basic advice and signposting to constituents on issues such as housing, immigration, welfare, benefits and health.
- Arrange Member Advice Surgeries, leading on offering appointments to constituents.
Essential knowledge and experience:
- Knowledge and understanding of issues relevant to the local area.
- Knowledge of law and good practice related to data protection and information security.
- Experience implementing proportionate safeguarding measures related to children and vulnerable adults.
Essential qualifications:
- The ability to demonstrate knowledge or experience of a range of work procedures based on relevant work experience and/or vocational qualification e.g. NVQ level 3 or 4 or equivalent in a relevant subject.
Please note that this role is being advertised for a total of 37 hours per week. The advertising Member is committed to working with the other Members of their party and the contract will be divided between multiple Members. In addition to Anna Nicholl MS, the other Members of their party who may appoint to this role are Kerry Ferguson MS and Elin Jones MS.
You are advised to read the full job and person specification before applying for this post. For further information about the role, please contact Branwen.Davies@senedd.wales
To apply, please send your application to Branwen.Davies@senedd.wales by the advertised closing date.