Work Opportunity: Community Liaison and Casework Assistant for Llyr Gruffydd MS

Published 27/08/2026   |   Last Updated 27/08/2026

Work Opportunity: Community Liaison and Casework Assistant for Llyr Gruffydd MS

Salary range (pro rata): £26,345 - £33,873

All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.

Working hours: 37 hours per week
Appointment type: Permanent
Location: Member's Constituency Office in Ruthin
Reference: MBS-161-26


Main duties:

  • Support the Member to build and maintain relations with a broad range of stakeholders (including public bodies, businesses and local organisations), supporting their work and campaigns.
  • Provide basic advice and signposting to constituents on a range of issues such as housing, welfare, benefits and health.
  • Maintain accurate and confidential records of constituent cases in line with data protection laws. 

Essential knowledge and experience:

  • Knowledge and understanding of issues relevant to the local area. 
  • Knowledge of good practice related to data protection and information security. 
  • Experience and practical understanding of good practice regarding health, safety and wellbeing, including risk assessments, control measures, and knowing when to seek competent advice.
  • Experience implementing proportionate safeguarding measures related to children 
    and vulnerable adults. 

Essential qualifications:

  • The ability to demonstrate knowledge or experience of a range of work procedures 
    based on relevant work experience and/or vocational qualification e.g. NVQ level 3 or 4 or equivalent in a relevant subject.
  • Demonstrable numeracy and literacy skills e.g. English / Welsh and Maths GCSE (or equivalent) at Grade C or above or suitable alternative experience.

You are advised to read the full job and person specification before applying for this post. For further information about the role, please contact Carys.Lewis@senedd.cymru 

To apply, please send your application to Carys.Lewis@senedd.cymru by the advertised closing date. 

Closing date: 20 September 2026, 17:00
Interview date: 25 September 2026