Caseworker and Researcher for Rhys ab Owen MS
Salary range (pro rata): £25,167 - £33,706
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working hours: 37 hours (5 days)
Appointment type: Fixed term contract (12 months)
Location: Constituency Office - 66 Leckwith Road, Canton, Cardiff, CF11 8AP
Reference: MBS-070-24
Purpose of job:
To assist in providing the Member of the Senedd with high quality research, administrative support, constituency and publicity support ensuring that standards of confidentiality are maintained.
Main duties:
- Respond to enquiries from constituents, other politicians and the media.
- Ensure all cases are logged; monitor progress and ensure all identified actions are taken.
- Ensure records are kept and information managed confidentially in line with the Data Protection Act.
- Answer telephone, take messages and deal with enquiries and requests as appropriate.
- Sort incoming post into priority order and prepare draft replies to routine correspondence.
- Research and investigate issues raised in constituency correspondence and follow up in such cases, ensuring their timely resolution.
- Conduct research as directed by the Member of the Senedd into areas of policy as relevant.
- Draft briefings, draft letters and information to assist the Member of the Senedd in dealing with constituency casework or helping to inform debates.
- Maintain a filing system, associating previous papers with current correspondence, and extracting documents on request.
- Attend meetings and/or events with the Member of the Senedd.
- Arrange surgeries and offer support on the day.
- Assist in the preparation and organisation of specific campaigns.
- Take responsibility for providing a range of administrative and secretarial support to the Member of the Senedd when the PA/Caseworker is not in the office and/or when required.
Essential knowledge and experience:
- Some experience of administrative work and knowledge of office systems.
- Knowledge and understanding of issues relevant to the local area.
- Some experience of using IT packages eg Microsoft packages such as Word, Outlook and Excel.
- Understanding of, and commitment to, combating discrimination and promoting the equality of opportunities and the Nolan Principles of Public Life.
Essential qualifications:
- NVQ Qualification level 3 or 4 or equivalent in a relevant subject or;
- Demonstrable numeracy and literacy skills e.g. English and Maths GCSE (or equivalent) at Grade C or above.
You are advised to read the full Job and Person Specification before applying for this post. For details about the post and to apply, please contact nichola.ryan@senedd.wales
- Job and Person Specification
- Application Form
- Important Information
- Benefits of working for a Member