Work Opportunity: Caseworker and Social Media Assistant for Rhun ap Iorwerth MS
Salary range (pro rata): £25,167 - £33,706
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working hours: 22 hours per week
Appointment type: Permanent
Location: Llangefni Office
Reference: MBS-015-25
Purpose of job:
To provide the Member of the Senedd with administrative, constituency and publicity support ensuring that standards of confidentiality are maintained at all times.
Main duties:
- Respond to enquiries from constituents, other politicians and the media.
- Ensure all cases are logged; monitor progress and ensure all identified actions are taken.
- Ensure records are kept and information managed confidentially in line with the Data Protection Act.
- Answer telephone, take messages and deal with enquiries and requests as appropriate.
Essential knowledge and experience:
- Knowledge and understanding of issues relevant to the local area.
- Some experience of using IT packages. For example, Microsoft packages such as Word, Outlook and Excel.
- An understanding of, and commitment to, combating discrimination and promoting the equality of opportunities and the Nolan Principles of Public Life.
Essential qualifications:
- NVQ level 3 or 4 qualification or equivalent in a relevant subject; or
- Distinct numeracy and literacy skills e.g. GCSE English and Maths (or equivalent) at Grade C or above.