Caseworker for Elin Jones MS
Salary range: £26,153 - £38,039 pro rata
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working hours: 37 hours full-time (flexible hours could be considered)
Location: Constituency office location: 32 Heol y Wig, Aberystwyth, SY23 2LN (flexible working/working from home can be considered).
Appointment Type: Permanent
Ref: MBS-035-24
Purpose of Job:
The Caseworker’s main role will be working closely with Ceredigion constituents to support them with a range of problems. Communicating with the people of Ceredigion on email and phone will be a key part of this job, working with Elin and the team to find solutions.
As well as supporting Elin in her role, the Caseworker will also attend meetings, research and respond to enquiries, working as a key part of the team.
Main Duties
- Respond to enquiries from constituents.
- Manage and maintain the casework system ensuring all cases are logged; monitor progress and ensure all identified actions are taken.
- Digitising old casework, destroying hard copy cases from the office in accordance with GDPR and data protection procedures, by 2026.
- Draft letters, briefing notes and any other documents on a range of issues as required by the Member of the Senedd.
Essential Knowledge and Experience
- The ability to work and write to a high standard in both Welsh and English
- The ability to undertake administrative work and to work digitally
- Knowledge and understanding of issues relevant to the local area
- Understanding of, and commitment to, combating discrimination and promoting the equality of opportunities and the Nolan Principles of Public Life
Essential Qualifications
- Degree or equivalent in a relevant subject or;
- NVQ Qualification level 3 or 4 or equivalent in a relevant subject or;
- Demonstrable numeracy and literacy skills e.g. English and Maths GCSE (or equivalent).
You are advised to read the full Job and Person Specification before applying for this post
For more information and to apply, please submit an application form to Branwen.Davies@senedd.wales.
- Application form
- Job and person specification
- Benefits of working for a Member
- Important information
Closing date: 13:00, 8 November 2024.
Interview date: 15 November 2024
