Work Opportunity: Caseworker Janet Finch-Saunders MS
Salary range (pro rata): £25,167 - £33,706
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working hours: 37 hours per week
Appointment type: Fixed term for 6 months
Location: Constituency Office, Llandudno, Conwy
Reference: MBS-054-25
Purpose of job:
To provide the Member of the Senedd with administrative, constituency and publicity support ensuring that standards of confidentiality are maintained.
Main duties:
- Respond to enquiries from constituents, other politicians and the media
- Ensure all cases are logged; monitor progress and ensure all identified actions are taken
- Ensure records are kept and information managed confidentially in line with the Data Protection Act
- Answer telephone, take messages and deal with enquiries and requests as appropriate
Essential knowledge and experience:
- Respond to enquiries from constituents, other politicians and the media
- Ensure all cases are logged; monitor progress and ensure all identified actions are taken
- Ensure records are kept and information managed confidentially in line with the Data Protection Act
- Answer telephone, take messages and deal with enquiries and requests as appropriate
Essential qualifications:
- NVQ Qualification level 3 or 4 or equivalent in a relevant subject or;
- Demonstrable numeracy and literacy skills e.g. English and Maths GCSE (or equivalent) at Grade C or above