Work Opportunity: Head of Office for Jenny Rathbone MS

Head of Office for Jenny Rathbone MS

Salary Range: £30,520 - £42,811 pro-rata

All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.

Working Hours: 29.6 (4 days per week)

Appointment Type: Permanent

Location: Constituency Office (165 Albany Road) & Ty Hywel

Job Reference: MBS-036-24

Job Purpose:

To manage and co-ordinate casework, policy research and administration for the Senedd Member. Key tasks include swiftly responding to events, dealing with complex casework, and leading and motivating the staff team.

Main Duties:

1. Manage the Member’s team to provide a responsive and effective research, casework, and administrative support service.
2. Develop a range of strategies for ensuring that all constituents are encouraged to have their say on reshaping services to better meet people’s needs.
3. Supervise and support the staff team, including progression and performance management, ensuring all casework is dealt with in line with Nolan principles and the Member is equipped to promote the interests of the people she represents.
4. Manage an efficient office, so that telephone and electronic enquiries and visitors are dealt with appropriately and professionally and are compliant with data protection

Essential Knowledge and Experience:

• Demonstrable relevant experience of working effectively within an office environment, including resolving complex issues with tact and diplomacy, ideally in a political environment.
• Knowledge and understanding of issues relevant to Cardiff Central
• Understanding of, and commitment to combating discrimination, promoting equality of opportunities and the Nolan Principles of Public Life

Essential Qualifications:

• Degree or equivalent in a relevant subject
• NVQ Qualification level 3 or 4 or equivalent in Office Administration, Customer Service or a relevant subject

You are advised to read the full Job and Person Specification before applying for this post

For details about the post and to apply, please contact jackie.jones@senedd.wales 

• Application Form
• Job and Person Specification
• Important Information 
• Benefits of working for a Member

Closing date: 13:00, 26 October 2024.

Interview date: 30 October 2024.