Work Opportunity: Community Engagement Officer for Zaynub Akbar MS
Salary range (pro rata): £33,233 - £42,727
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working hours: 22.2 (3 days per week)
Appointment type: Permanent
Location: Senedd Cymru and/or Cardiff Constituency Office
Reference: MBS-049-26
Purpose of job:
A Band 2 Community Engagement Officer working for a Member of the Senedd (Member) will play a crucial role in strengthening relationships between the party and the people it represents, proactively working within communities to increase visibility, trust and understanding of local issues. The role requires a person-centred approach, spending significant time out in the community, creating contacts, developing partnerships and encouraging meaningful engagement across the full width and breath of the constituency and its communities to inform the work of Members.
Main duties:
Community Engagement
• Spend the majority of working time out in the constituency, proactively engaging with a diverse range of people and communities.
• Plan and deliver a programme of listening events, street stalls, coffee mornings, surgeries and roundtables.
• Ensure outreach activity reaches all communities, including those historically under-represented or disengaged from political life.
• Work with the communications staff, casework staff and wider team to collaborate and coordinate work.
Relationship Management
• Build and maintain a constituency-wide map of community contacts, organisations, faith groups, residents’ associations and key influencers.
• Develop trusted relationships with community leaders and grassroots organisations.
• Follow up promptly on conversations, casework leads and introductions.
• Capture the issues, concerns and opportunities raise by the community and feed them back to elected representatives and the wider team.
• Maintain accurate, GDPR-compliant records of contacts and interactions.
Essential skills and behaviours:
- Excellent interpersonal and communication skills.
- Ability to engage confidently and work collaboratively with individuals, community groups, businesses, faith organisations, charities and local stakeholders for example.
- Strong listening skills with the ability to identify community concerns and opportunities.
- Skilled at networking and developing long-term relationships across diverse communities.
- Well-developed oral and written communication skills.
Essential qualifications:
- Demonstrates experience of a range of work procedures based on relevant work experience;
- and/or vocational qualification, for example, NVQ or equivalent in community development, public relations, volunteering, communications or a related field.