Work Opportunity: Community Liaison Officer and Caseworker for David Rees MS
Salary range (pro rata): £27,722 - £40,321
All new staff are expected to enter on the scale minimum of the appropriate pay band. Individual staff will, subject to satisfactory performance, move up the incremental scale one point at a time on the anniversary of their commencement of employment until they reach the scale maximum for their band.
Working hours: Up to 22.5 hours per week (negotiable)
Appointment type: Fixed Term until 31st May 2026
Location: Constituency Office, Aberavon
Reference: MBS-032-25
Purpose of job:
To liaise with constituents and organisations that exist within, or which have interests within, the constituency.
To provide the Member with assistance during his work within the Constituency.
To act as the member’s representative at events/fora/meetings within the constituency.
To undertake casework on behalf of the member.
Main duties:
- Provide briefings and information to assist the Senedd Member in dealing with constituency casework.
- Support office activities to ensure that telephone and electronic enquiries and visitors are dealt with appropriately and professionally.
- Undertake casework on behalf of the Senedd Member and produce final responses to constituents.
- Develop effective relationships and work collaboratively with colleagues from different services across Senedd Cymru.
Essential knowledge and experience:
- Experience of resolving complex issues with tact and diplomacy
- Experience of a comparable role dealing with complex correspondence, diaries and events and running a busy office
- Comprehensive understanding of the constituency and its local organisations/bodies
- Experience of dealing with community-based organisations.
Essential qualifications:
- Demonstrable numeracy and literacy skills e.g. English and Maths GCSE (or equivalent) at Grade C or above.